Biography
Education
- Ph.D. in Computer Science, The University of Texas at Austin
Career
- ▶ KAIST (Seoul, Korea), Associate Professor (2024~Present)
- College of Business, School of Management Engineering
- Adjunct Professor, College of AI, Department of AX (AI Transformation) (2026~)
- College of Business Impact Research Award (2025)
▶ Arizona State University (Tempe, AZ), Assistant Professor (2019~2024)
- W. P. Carey School of Business, Department of Information Systems
▶ Amazon.com, Inc. (Seattle, WA), Machine Learning Scientist (2016~2019)
Industry Advisory Activities
- ▶ POSCO Holdings Inc. (N.EX.T Hub, AI Lab), AI Advisory Council, 2024
Publications & Research
Publications (patents, etc.)
- ▶ Journal
"The 2026 Service Research Priorities: AI-driven Discovery, Interdisciplinary Influence Dynamics, and the ‘Interactive Service Scholarship Incubator’ for Personalized Priorities"
M. Mende, A. Ostrom, J. Baek, D. Shin, S. Lee, and M. L. Scott, Journal of Service Research, 2026
"Disinformation Spillover: Uncovering the Ripple Effect of Bot-Assisted Fake Social Engagement on Public Attention"
S. Lee, D. Shin, K. H. Kwon, S. P. Han, and S. K. Lee, MIS Quarterly, 2024
"Learning Outside the Classroom During a Pandemic: Evidence from an Artificial Intelligence-Based Education App"
G. Y. Ko, D. Shin, S. Auh, Y. Lee, and S. P. Han, Management Science, 2023
"Predicting Firm Market Performance using the Social Media Promoter Score"
S. Chung, D. Shin, and J. Park, Marketing Letters, 2022
"Enhancing Social Media Analysis with Visual Data Analytics: A Deep Learning Approach"
D. Shin, S. He, G. M. Lee, A. B. Whinston, S. Cetintas, and K. Lee, MIS Quarterly, 2020
▶ Conference Proceedings
"When Persona Simulations Are Informative: Graph-Structured Signals for Pluralistic Opinion Sensing"
T. An, J. Park, and D. Shin, ACM International Conference on Information and Knowledge Management (CIKM), 2026
"How You Ask Shapes What You Get: A Theory-Seeded Measurement of Articulation in Advice-Seeking LLM Conversations"
J. Baek, S. Lee, and D. Shin, Findings of EMNLP, 2026
"LLM Pedagogical Behavior in AI Tutoring Interactions"
S. Lee, J. Baek, J. Park, and D. Shin, Findings of EMNLP, 2026
"PlaceSim: An LLM-based Interactive Platform for Human Behavior Simulation in Physical Facilities"
S. Lee, Y. Yu, D. Shin, and R. Singh, ACM International Conference on Information and Knowledge Management (CIKM), 2025
"When Does Text Boost Images: An Empirical Investigation of the Dynamics of Information"
J. Park, D. Cho, and D. Shin, International Conference on Information Systems (ICIS), 2024
"Threats or Opportunities? Enhancing Business Performance in the Era of Generative AI"
V. Lee, J. Lehmann, H. Chae, D. Shin, S. Auh, and S. P. Han, Academy of Management (AOM) Proceedings, 2024
▶ For more details
- Website: https://aiba.kaist.ac.kr
- Google Scholar: https://scholar.google.com/citations?user=BuDfw00AAAAJ
Research Areas
- Artificial Intelligence, Economics of AI and IT, AI/ML Applications, Digital Platforms
Teaching

